Shipping Policy

We aim to provide you with the best shipping experience possible. Please review our shipping terms below to understand how we handle orders, processing times, and delivery options.

Free and Standard Shipping

• Free Shipping: Enjoy free shipping on orders over ₹1999.
• Standard Shipping: Orders below ₹1999 will incur a flat shipping fee of ₹100.
• No Cash on Delivery: Currently, we do not offer cash-on-delivery options.

Domestic Shipping (Within India)

• Processing Time: We strive to ship your order within 3 working days of receipt. Should an item be out of stock or delayed, we will notify you via email.
• Shipping Method: Orders are typically shipped by air, and delivery is expected within 4-5 working days from dispatch. For heavier orders, we may use surface shipping, which may take 6-7 working days. In any case, please allow 7-10 days for your order to arrive.

International Shipping

• Processing Time: We usually dispatch international orders within 3-4 working days. In case of any delay, we will inform you via email.
• Delivery Time: International shipments typically take 15-20 days to arrive. However, please allow up to 25 days for delivery.

General Information

• Taxes: All prices listed on our website are inclusive of taxes.
• Order Queries: If you have questions or concerns about your order, please contact us at hello@smylee.co.
• Damaged Items: Please inspect your order upon delivery. If you notice any damage caused by the courier service, report it directly to the courier agent upon receipt.

Thank you for shopping with us. We are committed to ensuring a smooth and timely delivery for each order.